Privacy statement

Download as PDF: Frühwald Group – Privacy Policy

The protection of your personal data is important to Frühwald. We treat the data entrusted to us strictly confidentially and handle it responsibly. Therefore, we process personal data in accordance with the applicable legal provisions of the applicable data protection law.

We therefore inform you, in accordance with the relevant data protection regulations, in particular the Data Protection Basic Regulation (DSGVO) and the DSG 2018 about data processing, its purpose and your rights arising therefrom.

Data processing on the homepage

www.fruehwaldgroup.com
www.fruehwaldgroup.at
www.fruehwald.hu
www.fruehwald.hr

Responsible according to art. 4 no. 7 DSGVO:

Frühwald Holding GmbH and Frühwald Vertriebs GmbH
Tuchlauben 12/15
1010 Vienna

Phone: +43 523 41 00 – 0
E – Mail: office@fruehwaldgroup.co.com

Represented by: Mag. Robert F. Holzer, CEO

Collection and processing of personal data:

When you visit our web pages for information purposes only, i.e. if you do not otherwise provide me with personal data, for technical reasons those personal data are collected which your browser transmits to our server. When you view our website, we collect the following data, which is technically necessary to display the website to you and to ensure its stability and security (iSd Art 6 (1) lit f) 1st sentence DSGVO), including traceability in the event of an error and sustainable troubleshooting:

The following are logged: Retrieval or termination of the retrieval of files (file name, date, time, amount of data transferred), web browser (type, version), host (domain and IP address of the requesting computer) and search words. This data is stored separately from any personal data you may have provided.

Log files are created for this purpose. The data collected in the process serve the following purposes

  • the control to avoid and remedy illegal use of the website content,
  • the improvement of the website and
  • of the statistical evaluations.

Web statistics: AWStats

The statistical evaluation takes place via the log files – data see above.

The log files are automatically overwritten by the server after 10 days, personal data remain in the database files of the statistics software.

No data will be transferred to external servers. The software is installed on our own and rented servers located in Austria and there is no transfer of data abroad. If the website is deleted from our servers, the anonymised data of the web analysis software is also automatically deleted.

Logfiles:

The web servers operated or rented by Austria4U store log files, which document the access to the individual web pages with date, time and IP address of the visitor.

Cookies:

Cookies are small text files that are stored in the memory of your device with which you use the Internet, assigned to the browser you are using. In order to make the use of my web pages more effective and user-friendly, cookies are stored on your device when you visit my web pages, so that information can also flow to me (depending on the cookie). However, cookies cannot execute programs or transfer malware to your device.

Our website uses:

Transient cookies; these are deleted automatically after closing the browser or by “logging out”. These include, in particular, session cookies, with which a so-called session ID is stored, with which various requests from your browser can be assigned to the joint session. As a result, your device/computer can be recognised when the website is accessed again.

In order to determine how you use cookies, adjustments can be made to the respective browser settings. For example, you can refuse to accept third party cookies or all cookies. However, this can also affect the functionality of web pages.

Additional personal information such as your name, address, telephone number or e-mail address is not collected unless you voluntarily and actively provide this information at a designated location (e.g. as part of a newsletter registration, an information request via a contact form, other specific form fields or registration masks on the respective website, etc.). The personal data provided by you will be processed exclusively for the purpose of handling your request or answering your inquiry. These data will not be transmitted to third parties (not mentioned herein).

Data storage, data access and data security:

Other persons or companies that are not expressly mentioned in this data protection declaration will not be granted access to your data.

Our website is hosted by a specialized service company. Especially since we also rent servers from this service provider, the contractually limited possibility of the service provider to the technically necessary minimum exists to access the aforementioned data. These are the following service providers:

Austria4U – NET POOL
New Media Management
1130 Vienna, Küniglberggasse 46

Your contact person: Gerhard Schurz – office@austria4U.at

You therefore have knowledge of the personal data collected to the extent stated above, but are not entitled to use the data for your own purposes or to pass it on to third parties.

The personal data collected or disclosed by you will be protected from unauthorized access by encrypted transmission, access-protected storage not accessible to third parties and physical protective measures for the servers. The security measures are continuously revised in line with technological developments. Such measures include SSL encryption, regular software and hardware updates, permanent server monitoring and backup management by our Austria4U.

The physical precautions to secure the data are taken by our Austria4U and can be viewed here (URL) unless they have to remain discrete, abstract or secret in order to avoid attacks by third parties on the systems used.

Data (see above) which are stored due to your visit on our web pages remain – as far as in the other points of this explanation no more specific duration is specified – are stored with us and the service providers designated above and are deleted as described.

Contact via email, letter, telephone or fax:

When you contact us, the data provided by you (name, address, telephone number, email address and any case-specific data) will be stored in order to answer your questions, process your request promptly and to enable us to contact you again. The data arising in this context will be deleted so that no contract between us comes into being and as soon as the storage is no longer necessary or data processing is limited to the legal minimum if statutory retention periods are provided. If a contract is concluded, the data protection declaration in the contract for data processing is considerable.

Data you provide us with

  • within the scope of a newsletter registration or
  • with a request for information using the contact form or
  • by other specific form fields or login or registration masks on the respective website

will only be stored for as long as is necessary to fulfil the purpose for which they were collected. The data collected in this context will be deleted as soon as storage is no longer necessary. If data processing is continued, it is limited to the minimum necessary and the storage is reduced to the absolutely necessary duration. If a contract is concluded, the data protection declaration in the contract for data processing is considerable.

Data which we receive for the fulfilment of our contract with our sales partners will be kept in accordance with the statutory provisions. For the fulfilment of the contract (e.g. delivery of the ordered goods), we reserve the right to pass on your data to third parties (forwarding agent, supplier, external messenger service etc.).

Connection to social networks (social media plug-ins):

Our websites provide a connection to social networks using social media plug-ins. These plug-ins are initially deactivated when you access our websites and do not transmit any data to such services. Only when you activate a plug-in by clicking on the corresponding icon will personal data be transmitted to the selected service (“2-click solution”). The selected service then receives the information that you have visited our website with your IP address. If you click on the plug-in while logged in to the corresponding service, you can share the content of our pages on your profile. This allows the service to associate visits to our websites with your user account. We would like to point out that, as a site provider, we are not aware of the content of the data transmitted or its use by the service.

By activating and using a social media plug-in, you consent to the transmission of personal data to the selected service. Further information on the respective use of your personal data can be found in the data protection declaration of the selected service:

  • Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland – https://de-de.facebook.com/policy.php
  • Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA – https://www.google.com/intl/de_ALL/policies/privacy
  • Twitter International Company, The Academy, 42 Pearse Street, Dublin 2, Ireland – https://twitter.com/privacy?lang=en
  • Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025 USA; https://help.instagram.com/155833707900388
  • YouTube LLC, 901 Cherry Ave, San Bruno CA 94066 USA, https://www.youtube.com/t/impressum

Use of Google Analytics:

Our websites use Google Analytics, a web analysis service from Google Inc. Google Analytics uses cookies to provide this service. Cookies are small text files that are stored on your computer and enable the recognition of the device you are using. This allows an analysis of the use of websites, which serves to improve their usability. It is regularly not possible to draw conclusions about your specific person.

The information generated in this way (including your IP address) is transmitted to a Google server. To protect your privacy, Google Analytics has been configured in such a way that your IP address is anonymised immediately after it is transmitted to Google within member states of the European Union or other states party to the European Economic Area and stored by Google exclusively anonymised (anonymizeIp=true). Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and only shortened there.

On our behalf, Google will use this information to evaluate the use of our websites and to compile reports on website activity. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

By using our websites, you consent to the storage of cookies and the processing of your personal data as described above. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In this case, it may not be possible to use all the functions of websites to their full extent. You can also prevent the use of Google Analytics by downloading and installing the browser plugin available at http://tools.google.com/dlpage/gaoptout?hl=dev. Further information on Google Analytics and the associated processing of personal data can be found at www.google.com/intl/de/analytics/privacyoverview.html.

Logging of email traffic/webmail:

For the purpose of ensuring adequate information and system security as well as the recognition and appropriate treatment of malware, our e-mail servers create (also rented) log data on the e-mail traffic processed. If you send an e-mail from or to our servers, the following data will be logged: E-mail and IP address and host name of the recipient, number of recipients, e-mail and IP address and host name of the sender, subject, date and time of receipt by the server, file name of any attachments, size of the message, risk classification with regard to spam quality and delivery status. The checking of e-mails and the sorting out of spam or malware is purely automated in the first step; only in cases of suspicion or doubt are individual e-mails subjected to closer examination by persons specifically responsible for them – if necessary in consultation with the recipient.

Data security

We take all necessary and appropriate technical and organizational security measures to protect your personal data from loss and misuse. Your data will be stored in a secure, state-of-the-art operating environment. Access to our websites is secured via HTTPS if your browser supports SSL. This means that communication between your end device and our servers is encrypted. Should you wish to contact us or our employees by e-mail, we would like to point out that the confidentiality of the information transmitted cannot be guaranteed. Due to their technical design, the contents of e-mails can be viewed by third parties unless special technical security measures are taken. We therefore recommend that confidential information be transmitted exclusively via the contact form or by other secure means.

Your rights:

Pursuant to Art. 13 (2) lit. b) DSGVO, you have the right to information, correction or deletion, restriction of processing, objection to processing and data transfer with regard to your personal data.

Furthermore, pursuant to Art. 13 (2) lit d) DSGVO, you have the right to complain to the data protection authority about the processing of your personal data by us.

Depending on the nature and scope of your request, it may also be necessary for you to prove your identity in an appropriate manner in order to exercise your rights.

Information based on repeated requests for information is subject to a fee pursuant to Art. 15 (3) DSGVO. We would also like to point out that the right to receive a copy pursuant to Art. 15 (1) lit. b) DSGVO must not impair the rights and freedoms of other persons.

This data protection declaration refers to the current legal situation. We expressly reserve the right to make future changes or adaptations. Therefore, we recommend that you read this Privacy Policy regularly to stay informed about the use of personal information.